Update on disciplinary actions
AIPP Members voluntarily agree to follow our Code of Conduct. If anyone feels that a Member has not followed the Code, they are free to complain to us.
In many cases, a mediated settlement is reached between complainant and Member company. However, when mediation does not work, the complaint can be taken to a disciplinary hearing.
Where serious breaches of the Code are proven, the AIPP has the right to expel the company concerned. Below is a list of the companies expelled to date. Shortly we will have a separate section on our website to inform both industry and consumer of disciplinary matters.
Case no C2107: DSR – David Stanley Redfern Ltd
Company removed from membership due to loss of client deposit monies, and failure to reimburse the debt within a specified timeframe.
Case nos C2122, C2127, C2169: Worldwide Destinations Ltd
Company expelled from membership due to the selling of properties based on mortgages that were not, at the time, available. In addition, a failure to respond to the requests of the AIPP regarding disciplinary matters.
Case no C1050: Parador Properties Ltd
Company expelled from membership for failure to pay disciplinary fine imposed by AIPP. The fine of €14,000 had been imposed for ‘failure to take all possible steps to avoid conflicts of interest, and a failure to decline to deal with any transaction where such conflicts arise’. The company was in administration by the time the expulsion took effect.
Case no C2040: Belvedere Villas – Powerman Ltd
Company expelled from membership due to failure to comply with requests of the AIPP regarding a disciplinary matter. Company was also found to be in breach of 1.1 and 1.2 of the AIPP Code of Conduct.
Case no C1045: The Superior Real Estate Group Ltd
Company expelled from membership for failure to pay disciplinary fine imposed by AIPP. Fine imposed was £10,000 for ‘misleading prices on its website’ (case C1022). In addition, company ordered to pay costs of £500 (case C1028) and £1,500 (case C1032). The company was in administration by the time the expulsion took effect.
Case nos C1041, C1042: Global Choice Ltd
Company expelled from membership due to failure to comply with requests of the AIPP regarding disciplinary matters, breaching 4.1, 4.2 and 4.3 of the AIPP Code of Conduct. In addition, fines imposed of £5,000 (for breaches of 1.1 and 1.2 in case C1041) and £2,500 (for breach of 1.1 in case C1042) were unpaid.
Case no C1039: Bulgarian Dreams - Berkeley Square Trading Ltd
Company expelled from membership due to failure to comply with requests of the AIPP regarding disciplinary matters. In addition, the company was found to have breached 1.1, 1.2 and 1.3 of the AIPP Code of Conduct. The Tribunal ‘concluded that the customer service of Bulgarian Dreams had been disgraceful in this case.’